Customer Testimonials
Great customer service. They are fast, reasonable, and friendly. Sam is always there to help and all service advisers at this location are on point.
Excellent service and personnel. Samantha and todd schappell were very helpful and knowledgable. I planned on leaving the car overnite but they actually completed it the same day
Sam always does a great job work done timely and as requested. Only what was needed
All in all, pretty good service. I gave them 4 of 5 stars only because the service rep misunderstood what was missing & where. Otherwise, considering the construction, great service.
Sam Azar is cordial and efficient, and the service staff is competent and thorough. That’s why I choose Honda Service rather than a local mechanic.
Danielle was awesome great service I never have a problem with Lehigh Valley honda and the staff
Sam Azar is the core of this service department with his customer service skills and comprehensiveness in planning and executing care service.
Professional and fair prices, no rip offs here. Staff is always knowledgeable and curtious. I can whole heartedly recommend this place!
Ive been with this dealership since I bought my beloved civic almost 6 years ago! The overall health and recommendations of my car are always given to me, and Tristan by far has been the best service advisor in terms of friendliness, communication, helpfulness, patience and attentiveness!
Gabriel the Service Consultant was very good. He kept me up to date with the entire service.
Honda always comes through with repairs and fixes. Plus all parts are original and genuine.
Service was promptly provided. Usual courteous service by assigned advisor was rendered satisfactorily. Options were clearly explained and my decisions were considered. So far, I’m satisfied with the great sevice. Keep it up Lehigh Honda.👍👏
Excellent service from Danielle. I will be coming back. The facility continues to improve information technology communication
I have worked with Sam Azar for many years, he is the only service writer I like to work with. Trevor introduced me to Sam when he had to leave the dealership for health reasons, he placed me in good hands!
Service was courteous and prompt. Shuttle service using Lyft made getting to and from the dealership very easy.
For 30 years I’veonly had excellent service from this dealership. Today’s service was the same.
Had my CRV in for inspection and some general maintenance. Mechanic also found a compressor gasket leak that was covered by extended warranty. My service advisor (Tristan) kept me updated and got answers to my questions. Very pleased with the service I received.
This dealership was super smooth and the service was great shout out to Samantha for making this process as simple as possible
Sam has been my favorite for many years! Friendly, professional, and no-nonsense. The best.
Tristan provided Prompt service and communication. Service was performed quickly. I was contacted and kept informed during entire process
Their service is excellent even though they're going through a shop expansion they're still taking care of their customers the right way. I went there on a busy Saturday morning for inspection, oil change, cabin air filter change plus free multi point inspection all done in about 1.5 hrs also got a 30 dollar discount can't complain. I think the dealership is doing a excellent job of taking care of their customers or at least this guy think so.
Friendly staff and prompt service! Sam was nice and helpful. It was a great experience overall.
Ms Driver went above and beyond service providing a new battery installation in my keyfob.
They were quick and efficient,helpful and kept me notified throughout my time I was there
The job was completed on time and efficiently. Sam was his usual professional and courteous self.
This dealership was quick, friendly, and efficient. Griffin was awesome and quick to help me. Would definitely be back next time and hope to meet Griffin and/or more of the great staff here!
Jim was outside greeting cars as I pulled in! Makes you feel good to see employees engaged
Service department is great. Javon got me in and out quickly,efficiently, and answered all of the questions I had. Positive experience.
Service was scheduled and performed well within my expectations. Completion time was of 11:00am was met (very important). Danielle is an excellent service advisor. I will request her in the future.
Great Service overall. Would highly recommend LV Honda Service Center.Thank You all so much for great team work on my Honda!
The Service was quick and efficient. I took my car in for an oil change.
The dealership is friendly and accommodating. I appreciate the promptness and follow up provided to me.
Excellent service. Work gets done right every time. No time wasted. Excellent service management who listen to your needs.
Fast service. Friendly service. Good communication. Transparent service. Accommodating all my needs throughout the process
I have been using this dealership to care for my Hondas for over 20 years. One of the reasons I love a Honda is because of their level of service. Everything went like clockwork with my visit on Thursday AND I got great news that my 2010 Accord was in good shape and needed nothing but new tires! I knew the tires needed replacing before my visit. Dante was friendly and excellent - great experience again - all around.
Sam was very helpful and thorough when I brought my car in for inspection. it is a pleasure wi work with him.
The service consultant was very professional and explained everything clearly. The appointment was on schedule and completed as promised.
Danielle is a terrific service specialist and Honda is blessed to have her on their team. I called for new tires and an oil change. Danielle ordered the tires and called me the next day to confirm the tires arrived and scheduled my appointment for the following day. She cheerfully greeted me, was extremely knowledgeable about my service work, assisted me while checking out, and walked me to my car when leaving. She is a role model for professionalism and superior customer service.
Excellent service and follow up from Sam Azar, the Service Rep that I dealt with. He was helpful in resolving an extended warranty question. I especially liked the Lyft service. This is very convenient!
Griffin Kozel was an awesome service writer! He kept me informed of what was happening with my vehicle. He explained the invoice charges explicitly!
Sam Azure is very professional, courteous and helpful. He explains the service and is patient with my questions.
Great customer service with a top tier environment, Dante is always able to work things out so it stays within the budget. Big shout out to the entire LVH team.
Griffin went above and beyond to provide excellent customer service! He kept me updated on the status of my car and had me out in an hour. Probably the fastest service I ever rec’d at a dealer.
Samantha is always friendly, helpful and communicates well with information regarding my vehicle. Thank you Sam
Very considerate to take care of the issue with my vehicle’s tires without charge. Thank you very much. In and out very quickly. It was also very helpful to be shown how to calibrate the TPMS. Tristan took excellent care of me.
The process was quick easy and they informed you about everything. I never had a problem with getting what I need completed at the dealer
Responsive, thorough, customer-focused, informative and pleasant to work with. Reliable, timely, courteous and focused.
Excellent service ! Very professional and curtious ! I’ve been coming there for almost 10 yrs and will probably continue doing so ! I thank Sam for his service !
Customer satisfaction is of the utmost importance which is evident through the hi degree of professionalism and knowledge of the industry.
Love my Honda Pilot from Lehigh Valley Honda! Always Great service with Sam my service advisor and the Honda’s Mechanics.
Tristan R, Bronson M, Jerrett P at Honda Lehigh Service area are exceptionally awesome. Very professional and care about you. Thank you Peter R
Sam and his team are wonderful. Sam kept informed about the progress of my car. Thanks so much for caring!
Good service and nice helpful employees. They explain some things about my car to get it fix later on.
Friendly staff, explained issues if there were any, been taking my car to the dealership since I bought it there and always did a very good job keeping it maintained for me.
Everytime I service at Honda I deal with Sammy. Sammy goes above and beyond every time. She always makes me feel like a valued and respected customer and makes me feel like I'm a part of her family. She's always smiling and eager to help. She's extremely communicative about what's going on with my car. Also please relay to the technician, as per my paperwork was Isaac thank you for the video and thank you for a job well done. My car has never run smoother. I'm beyond pleased with the service.
The lehigh valley Honda dealership us very clean . The staff is friendly and knowledgeable. Thank you
Very good stuff two thumbs up ! Smiles all around great job Pat on the back
Sam and Bruce rule!!! Best service ever with these two individuals, Sam and Bruce best
Convenient. Good hours. Professional and thorough. Friendly. Quality. Diagnostic fair expert nice clean good pleasant
Honda Lehigh Valley is always professional and the service is phenomenal every single time! Every experience I have had has been nothing but positive.
Totally satisfied with a ten rating. Would not bring my car to any other services.
I’ve bought 3 cars from this dealership and Sam azar is the best advisor I’ve ever had to deal with
Sam is the best adviser. Through 5 Honda vehicles he was taking care of all my needs and service. Great Honda service center..
Today’s experience was 100% better than last year! Hailey is a really great person!!
Great customer service. They explained all of my options for repair needed on my Honda. Definitely recommend
Sam was great and professional. He helped us get our vehicle repaired in a timely manner.
My service was fast and efficient. Javon was pleasant, polite and easy to work with.
I had an appointment for service. I arrived only minutes before and signed in. Car was immediately taken back to the shop. From beginning to end I was back in the car in just over one hour for state inspection, oil change, and filter. Changed differential fluid and did the full 25,000 mile point inspection. I am pleased
Easy to navigate and very warm staff! Also service pricing isn't astronomically high like i thought it would be.
Had car in for inspection emission and oil change. Prompt fast service. Jim did a great job explaining details and findings
Lehigh Honda is the best that’s all I can say! Sam, the manager there has always taken great care of me
Dealership under construction but still a good firm to do business with. Would recommend to others.
Great customer service. On time appointment with online updates. Estimated completion time is generally accurate.
All of the customer service personnel were courteous, friendly and professional, especially Samantha Rodriguez. Thank you Ms Rodriguez for your assistance.
Very organized, friendly and open with information. No hidden costs and timely completion of service.
Everyone was so nice and helpful . Javon was so polite and helpful also needed battery for my fob and he took care of no problem
They were extremely attentive and knowledgeable. And was helpful explaining future needs. See you soon.
They are always professional. Facility is inviting and staff is the best. Sam is incredible to work with. I have been dealing with him for years and is my go to dealer.
Efficient. Danielle was great- very helpful and enjoyable to work with. Service was done quickly.
Service was fast and complete. Right on schedule. I'll be back for next service.
Always receive great service. Pleasant atmosphere, people are friendly and knowledgeable. Even with the construction of the service area it went smooth. Thanks again
This is my fifth Honda car from the Lehigh Street location… I keep coming back because of the reliability, quick response, friendliness, and the best sales people and technicians, etc. I almost always ask for Sam Azar when I need service over the years… Sam always delivers! Experience doesn’t cost… It’s priceless! Sam has never wavered in his genuine sincerity, thoroughness, friendliness, and always leaves you with the feeling that you’re driving out of there most importantly, with safety… knowing that Sam Azar IS reliable… I can always count on him to listen to me about my ...
Sam the service manager keeps us coming back to Lehigh Valley Honda for every vehicle we own.
Despite all of the construction, the staff did an excellent job maintaining the temporary lobby space.
Good service. Always pleasant staff. Always able to get me out quickly. Repeat customer. thanks
You are in great hands with Sam. He has taken care of our family for years and always comes through. Great experience with him managing our service and at this dealership.
Awesome experience and expert technicians. Car was ready on time, as promised. Will continue using Honda for my service needs.
Sam provided me with such great care. I knew my car was in good hands thanks to Sam. I will be coming back to Lehigh Valley Honda! Definitely recommend.
Always have a great experience with this dealership! Tristan was phenomenal to work with. He was extremely service oriented, answered all of my questions promptly and was a great representation for Honda!
Have been dealing with Sam for many years! He treats us like family! His customer skills are impeccable and will only deal with Sam!
Good fast service. Sam is the best. Been dealing with Sam my advisor & Margaret Bisazza my salesperson since 2015 & have never had a problem.
Great people great service takes care of all the issue that you explain them to fix.
Great dealership. Workers are very friendly. Repair work is done very quick. I would recommend this dealer to anyone
A little disrupted due to construction but everything went smooth. Sam took good care of my service I needed.
The Lehigh Valley Honda dealership is a clean, comfortable ,friendly environment with very helpful staff.