Customer Testimonials
Great service and Danielle kept me informed as to status, etc. Thank-you for the excellent service.
They are awesome... always gives correct advise...and always do full inspection...i recommend this place.
This was a great location and my experience was were well staff explained everything that was going on and very friendly
Very prompt and courteous . They explained things to me and my car was ready quickly
I'm please with what they did and they did a very good job and I will definitely come back
Marissa was an excellent sales rep to work with! She was thoughtful and worked hard to get me everything I wanted in the new car, and assisted flawlessly with the trade. There was an issue with car after I left and she quickly addressed the issue for us.
Very friendly and Danielle made sure that I was aware of everything thing they did for inspection
My car was recalled and I had to take it in for service. Sam was pleasant and friendly. My SUV was serviced quickly andI was happy with the service.
I received the recall email and letter! I got an appointment immediately! Everyone was very professional and courteous!
Great Service! Service folks make a video call to show if any problems with the car
Samantha was fantastic customer service rep- professional, helpful, friendly. Also liked the technicians video assessment of the issue
Alex is always so helpful This is my 4th vehicle that I bought from LV Honda and have been very happy with purchases and service.
Easy to schedule service. Reliable vehicle service. Friendly service advisor. Nice features of optional ride service and beverages in wait area with Wi-Fi. Only negative is too many appointment reminders made and at least 3 contacts to try to buy car from different reps was intrusive. Need to reduce those contacts.
Service advisor Danielle Watts was great! As was body shop manager Miquel. Both were courteous, professional, competent and good communicators. I was happy with the body repair and paint job, as well as with the loaner vehicle that Danielle arranged for me.
Denise was my point person from start to finish, did a great job explaining the process, was patient with my many questions and stories. I?ve never gone to a dealership for repairs?will definitely be back.
Sam Azar has always provided top notch Customer service. He goes above and beyond to make sure you are happy and aware of what?s going on with your vehicle. Good job Mr Azar!
Very pleasant and quick. They do a great job. Been going there for 15 years. Professionals?
Needed a new family car after our other was a total loss. Justin got us in a great vehicle at a great price!
Called for service and was given appointment when requested! Consultant when dropped off car courteous and informative! Car ready when promised!
They were very professional and on time. I give them 5 stars ! I would recommend them.
We worked with Javon Clinton who was excellent. He kept us informed throughout our device and provided us with recommendations of needed services for our current appointment but what will need to be done in the future. Our car had to stay overnight and he called us promptly when it could be picked up. He was very professional.
Sales staff was very professional, informative, and courteous. My sales person, Johnathan, was very easy to work with and knowledgeable.
As always, the customer service at Honda dealer on Lehigh street was polite, careful and responsible. When they found out my car needed a two-hour repair work, they provided rides for me to go to my work place and picked up me when repair was done. Everything was done professionally. Thanks for Sam Azar and his colleagues at Lehigh valley Honda.
Went in for an oil change and came out 30 mins later. Well done Vinart
I like how easy it is to schedule my annual appointment for emissions testing and maintenance. I usually spend two hours at the dealership for all of that to be completed.
Staff and service is always top notch! I have always had a great relationship with the service advisors and the technician takes great care of my needs!
Super thoughtful service that went above and beyond.
Dino and Rami were amazing. They were friendly, helpful and gave the real deal and not sugar coating the buying process.
Very good service as always. Samantha always takes care of me. I would recommend them.
Everyone was very professional in the service department. Sam Azar is always helpful and courteous .He answers all of our questions and makes good recommendations for our service needs.
Didn?t wait too long and good communication from service advisor.
Making the appointment was great however Yari gave me her direct line to message and contact her for anything and when I texted her and called her voicemail about checking for an earlier appointment she never followed up with me. Also initially the service technician texted me with one update and when an hour later passed I texted back with how much longer there was no reply or update. It was 2 hours and I received a text when I got home 30 minutes later that my car was finished when I already paid and drove home. Please have the employees follow ...
It's always a great pleasure to have my vehicle service at Lehigh Valley Honda. I look forward to each visit. Sam Azar as well as his associates always deliver excellent work, and treat each customer with great hospitality and respect. Thanks again
Did not wait too long and good communication from service advisor. Like the recommendation video.
Lehigh Valley Honda is a very well structured & organized organization, the people there are very pleasant, professional and knowledgeable. They couldn’t have made my scheduled service appointment any easier. I’m glade that I purchased my car at Lehigh Valley Honda and that I had it serviced there as well. Ali Taner helped me, about a year ago, in the purchase of my car, Mariya scheduled my most recent appointment, Julio ushered me right into the correct service bay i.e., I didn’t have to wait at all, Javon Clinton answered all my questions right there on ...
The best service Dept I ever had in the past. Everyone is customer friendly. Treats all customers the same.
Smooth process from booking to check out. Loved the text based communications which avoided the super annoying phone tag that can occur. Shuttle service also a plus. Danielle was a pleasant service representative who was helpful and knowledgeable
Reliable, excellent service. It was a pleasure working with Danielle Watts. She was extremely professional, courteous and knowledgeable!
Excellent service. I rely on you to keep us running . Thanks Mr Azar and the rest of your staff
Everyone was great to work with and very courteous! I would recommend anyone looking for a Honda to check out LV Honda!
Josh was very helpful getting me a good deal. He reworked the financing and gave me many options that he explained well.
Perfect as always. Alex was great. Andy Wright has the best dealership group in the Lehigh Valley and it?s not even close.
I trust my adviser Sam to always do what’s best for my CRV service
Recall service was completed on time and my car was ready when it was time to pick it up.
I had to said I never felt so comfortable going into a dealership. The moment I when in everyone was so happy and respectful. Right away they ask me what did I need it help with and find me the help that I need it. JB was very professional and respectful. He understood what I need it and try all he's best to help me out with any questions or concerns that I had. I love my new car and I am very thankful for all the help and kindness that I received. Thank you again for everything. Sincerely ...
honda services always gets me in and out especially on services. i just made being 10 year honda customer
The service department at the dealership is very personable and helpful with suggestions for vehicle maintenance.
Always helpful and has many specials to keep the cost down. Appointments are always available in a timley manner.
Amazing service in a quick manor! Everyone was very hellful
I was able to get my Ridgeline in without waiting once the maintenance light came on letting me know I needed service. Danielle was knowledgeable and efficient.
Service always do a very good job and I?ve always worked with Sam Azar who?s always showed me what needs to be fixed and gave me the best recommendations
Dino was a great salesman who answered all my questions. Brandon was a wonderful technician who saw that my car got repainted because of flaws in the original paint.
Good staff. Good waiting area, it was clean. Provided shuttle service to the house. I especially like the video recording of the mechanic walk around the car and explains and shows things that are wrong with car no need repair.
Great and fast service! Advisor is very informative and professional. I felt like my vehicle was is very good hands!
Excellent insight and valuable information. Great service. Car runs like a clock. Love this service department!
I have been to Honda Service multiple times. They never fail to deliver quality service. Staff is ver nice. Loaner car was comfortable and clean. Services rendered were fair.
For a long time our family has had a good relationship with Vinart. Our Hondas have received excellent care and we look forward to continuing to take advantage of Vinart’s services.
We had our 2021 Honda CRV in for service Regarding a Battery issue on Feb 10 2023.. We had another great experience!! The Service Center is Amazing! Sam Azar is The Best!! He really runs a Fantastic Service Center! He is so knowledgeable & always answer any concerns so Well! We give Sam the highest Rating..10 Plus!!
It was nice to bring my car into Lehigh valley Honda because it was nice and easy and they even have chairs with little tables on them so if your waiting there you can work while you wait.
Great. Nicely greeted, quickly served, kept informed and all at a relatively low price. Thanks
Super fast and corrected the problem first try. Car was complete and ready for pickup way ahead of schedule
Knowledgeable technicians, convenient location, well appointed and comfortable waiting area, guaranteed services with a smile
Polite, professional & clean. Great service experience. Nice refreshments while you wait for your vehicle. Texting on updates while you wait is also convenient.
Took in for steering issue which was repaired and my daughter was excited to tell me she can easily drive with one hand. She is 16 so I suggested she stick to using 2. Great service and communication throughout.
Had many great experiences at Lehigh Valley Honda. A lot of friendly people working there. Love my car.
Experience was very good - very friendly and helpful staff that are very knowledgeable on the assisting the customer
I had a great experience as always at Lehigh Valley Honda…thanks Marissa and Maggie!!
As longtime customers of L.V. Honda the service department is very important to us and we have the best advisor, Sam Azar.
The only place to go for Honda/Accura repairs, maintenance and/or service
I love this Honda location. Great communication and thorough explanation of services needed! Made me feel like a valued customer !!
Wonderful service and it was very quick and efficient. I had Danielle help me out and she told me everything that had to be worked on and explained everything very well. I couldn’t of asked for better service.
I have been working with Sam now for 15 years has always guided me on the right direction with what needs to be fixed right now and what could wait it is always nice to have someone you could trust when you bring your car in for service
Sam is an excellent service manager. He always accommodates my schedule and time. And he provided an answer to a concern about to my last service.
Great customer service with convenient online payment options and the Lyft driver service is a great idea.
Great experience. Vehicle was ready before promised.
Friendly, very efficient, knowledgeable, clean, expert. Gary Morales was great to work with and answered all of our questions!
Very Good service, explains what is needed to be done in the car maintenance needs
Javon Clinton was an outstanding Service Advisor! The work was performed promptly and efficiently.
Service consultant very nice and informative. He was polite, listened and was easy to have a conversation with. We?ll done?..
Great service excellent communication people that care about your cars very knowledgeable about vehicles great price
They treated me so wonderfully and fixed my problem. I cannot thank them enough. Shirl
They were very friendly. They have really great service and they take care of your needs.
Did an excellent job of communicating with me about immediate needs for repair and preventative repairs. Solved and repaired a slow leak tire. Jim did an excellent job as my repairs leader.
Had to go for a recall, scheduled appt within 48 hrs of calling and the rep, Danielle, who took care of me was great!
Easy to get appointment . Good service in a timely manner . Prices relatively high. Would be nice to have loaner cars available
Sam the service manger is great to work with. He explains everything and answers all my questions I have. He is the only person I go to and trust for my car service. I highly recommend him. He is very nice and kind.
I have to admit I don?t know a lot about cars so therefore it?s important to me that when I go to have my car service that I feel, I can trust the person that I?m dealing with, and that is absolutely the case with Sam Azar! I?ve been a long time customer at Lehigh Valley Honda, and was fortunate many years ago to be connected to Sam and the rest is history. I always request and look for him when I?m there. Some of the many reasons why I trust Sam is that he?...
Service communication was excellent. Anytime I has a question it was answered in a timely manner. Service itself was ready on time and ,even done earlier the. Expected.
Great service!. Everyone was nice and the job is done quickly and appropriately. I’ll be back in the future.
Best dealership ever.every one is courteous & friendly and as far as Sam Azar he's the best a 100 % man to deal& I must say Dino is right along side of him thanks for all the cars we have bought from your dealership.great place👍
I do not always purchase my vehicles at Lehigh Valley Honda. However, the service department is always on the ball. Sam is outstanding!
Great service and prompt updates about my car. I appreciated the ability to service recommendations from my phone.
Service department was very efficient and professional. Looked at possibly of trading in my car and buying a new car. Representative was friendly and knowledgeable.
Excellent experience. The preppy were very respectful and helpful. I would recommend them to friends and family.
Always great service. Keep you up to date about service. Answers any question you might have
Amazing service and Alex was great to work with and delivered as expected! You won’t be disappointed!
My customer service rep, Dante, was extremely courteous and helpful.
Great service! Jim got me processed and through in a timely manner. Very polite and had a nice friendly smile!
Excellence!!! Everyone is always so kind and willing to go the extra mile. Definitely makes me happy 😊
I trust Lehigh Valley to care for my cars and keep them in great shape and extending their useful life. Service and parts department are great.